What is the expected turnaround time for my direct mailing project?

In general, direct mail turnaround is 2 weeks from receiving final artwork. Please allow 3-5 business days for the printing process once the proof(s) is approved, followed by 2-4 business days for mail preparation and processing before an order is sent to Canada Post for processing. Once at Canada Post, mail will take approximately 2-5 business days to be delivered.

About: Seamus Barton

Seamus Barton joined Troi Mailing Services in 2014 after graduating from York University with a degree in Professional Writing. As a team leader and print enthusiast, he champions the power that words play in driving impact. Seamus’ passion for engaging content motivates him to share direct mail solutions ideas that support each Client’s goals.

Please chat with Seamus about commercial printing, creative direct mail options, and eco-friendly paper strategies for optimal Smartmail Marketing success.

You can connect with Seamus on LinkedIn, or by calling Troi Mailing Services at 1-866-486-9350, or via email at seamus@troimail.com. Learn more about environmental sustainability and direct mail trends in his Two Sides North America article featured on Page 9 of The Page (Spring 2026) Newsletter.

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