Troi is Canada Post's most awarded Smartmail Marketing Expert Partner

Troi Mailing Services is a premium provider of Canadian, U.S. & International Direct Mail and Fulfillment Services. Established in 1991 we have accumulated a wealth of experience and expertise in the areas of postal regulations, document personalization, lettershop processes and distribution.

Whether a project volume is 100 pieces or 100,000 pieces, Troi’s team is committed to giving our clients a quality experience, completing within budget and on time.

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Direct Mail Media is Physical, Trusted & Memorable

Measure Your Success With Direct Mail Marketing Campaigns

There are three prime indices used to measure the success of a direct mail campaign:

1. What is the “Break Even” for this campaign?

2. What is the direct mail Response Rate?

3. What is the Return on Investment (ROI)?

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Our Process

Troi Mailing Services is your one-stop shop for all print and mail projects. We answer the phones live and are ready to provide expert solutions and quotes that meet your business’ specific needs.

Each print and mail campaign is different, requiring a tailored quote for each project. Once your specific campaign is quoted and approved, printing typically takes 4-5 business days, followed by 3-4 days for direct mail preparation.

Postal delivery depends on location. Local mail takes about 2-3 business days, with 3-4 for provincial, and 4-5 days for national distribution. Delivering to remote or northern locations may take up to 8 days occasionally.

Please advise on what type(s) of direct mailing you want to execute, and let us know what materials you’re hoping to send. The best way to achieve a fast direct mail quote is to identify your piece’s specs with as much detail as possible, and share your working budget and/or piece count. Troi is here to help!

Live Telephone Reception
Quick Turnaround
Fast Competitive Quotes
Easy One-Stop Service


One-stop print and mail is our specialty. Core services include commercial printing, graphic design, document personalization, lettershop production, postal regulations, and distribution.

We know there are often many hands in the pot for a single project—designers, agents, vendors, partners and more. As a full-service print and mail facility, Troi Mailing Services simplifies and streamlines these checkpoints under one roof.

Since 1991, Troi has provided tailored solutions to Canadian, U.S. & International companies. Whether your project is 100 pieces or 1,000,000 pieces, Team Troi is dedicated to maintaining quality customer experience, completing within budget and on time.


  • 87% of Canadians will open mail addressed to them personally, and 94% will open mail from a company they know
  • 65% of people have made a purchase based on direct mail
  • 52% of redeemed coupons were received through mail advertising
  • 90% of companies say that direct mail is a great method to reach them for business-to-business sales opportunities


Troi processes promotional and transactional campaigns for a wide variety of industries. Here's what customers are saying about our printing and mail preparation services.


David Flood

You all did a great job working with me on the project. Now that the sale is being opened up to the public we are shifting dollars into TV and digital. Glad to know I have a reliable, fast, competent and creative private mail team to call on when work arises for Tiger in Toronto.


Christina Patriarca

When I was searching for a company to handle my mailers, Troi was the first company that came up. I contacted them and I’m glad that I did! I have worked with the Troi Mailing & Timeline Printing team (Peter and Ken) for a couple of years now.


Hareem Ahmed

You and your team made it very easy for us and the reason that we kept coming back is because of the service, speed of delivery and the fact that you answer the phone!! Believe me it makes the biggest difference to be able to call and get a quick response.

Our Clients

Recent blog posts

Posted by on 24 June 2024

Your charity or nonprofit organization should be using direct mail to help fundraise your objectives and raise awareness about your organization and cause. After all, direct mail campaigns are perfectly suited for the unique requirements and goals of nonprofits!.. Read More

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