Troi is Canada Post’s most-awarded Smartmail Marketing Expert Partner

Troi Mailing Services is a premium provider of Canadian, U.S. & International Direct Mail and Fulfillment Services. Established in 1991, we have accumulated a wealth of experience and expertise in the areas of postal regulations, document personalization, lettershop processes and distribution.

Whether a project volume is 100 pieces or 100,000 pieces, Troi’s team is committed to giving our clients a quality experience and to completing projects within budget and on time.

  • Smartmail Marketing Expert Partner Logo
  • United States Postal Service Logo

Direct Mail Media is Physical, Trusted & Memorable

Measure Your Success With Direct Mail Marketing Campaigns

There are three prime indices used to measure the success of a direct mail campaign:

1. What is the “Break Even” for this campaign?

2. What is the direct mail Response Rate?

3. What is the Return on Investment (ROI)?

More Information

Our Process

Troi Mailing Services is your one-stop shop for all print and mail projects. We answer the phones live and are ready to provide expert solutions and quotes that meet your business’s specific needs.

Each print and mail campaign is different, requiring a tailored quote for each project. Once your specific campaign is quoted and approved, printing typically takes 4-5 business days, followed by 3-4 days for direct mail preparation.

Postal delivery depends on location. Local mail takes about 2-3 business days, with 3-4 for provincial mail, and 4-5 days for national distribution. Delivering to remote or northern locations may occasionally take up to 8 days.

Please advise on what type(s) of direct mailing you want to execute, and let us know what materials you’re hoping to send. The best way to achieve a fast direct mail quote is to identify your piece’s specs with as much detail as possible, and share your working budget and/or piece count. Troi is here to help!

Live Telephone Reception

Live Telephone Reception

Quick turnaround service

Quick Turnaround

Fast Competitive Quotes

Fast Competitive Quotes

Easy One-Stop Service

Easy One-Stop Service

YOUR ONE-STOP SHOP

One-stop print and mail is our specialty. Core services include commercial printing, graphic design, document personalization, lettershop production, postal regulations, and distribution.

We know there are often many hands in the pot for a single project—designers, agents, vendors, partners and more. As a full-service print and mail facility, Troi Mailing Services simplifies and streamlines these checkpoints under one roof.

Since 1991, Troi has provided tailored solutions to Canadian, U.S. & International companies. Whether your project is 100 pieces or 1,000,000 pieces, Team Troi is dedicated to maintaining quality customer experience, completing within budget and on time.

Industries We Serve

Elections

Elections

Time-sensitive mailing solutions ensuring every voter receives critical info.

Explore Elections
Retail

Retail

Bridging physical and digital storefronts with personalized, trigger-based mailers.

Explore Retail
Fundraising

Fundraising

Maximizing donor retention with emotive and deeply personalized direct appeals.

Explore Fundraising
Hospitality

Hospitality

Enhancing guest engagement and bookings through tactile, premium marketing.

Explore Hospitality

Facts

  • 87% of Canadians will open mail addressed to them personally, and 94% will open mail from a company they know
  • 65% of people have made a purchase based on direct mail
  • 52% of redeemed coupons were received through mail advertising
  • 90% of companies say that direct mail is a great method to reach them for business-to-business sales opportunities

Certifications

ISO 27001 Badge
ISO 9001 Badge
ISO 14001 Badge
ISO 45001 Badge

testimonials

Troi processes promotional and transactional campaigns for a wide variety of industries. Here's what customers are saying about our printing and mail preparation services.

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David Flood

You all did a great job working with me on the project. Now that the sale is being opened up to the public we are shifting dollars into TV and digital. Glad to know I have a reliable, fast, competent and creative private mail team to call on when work arises for Tiger in Toronto.

C

Christina Patriarca

When I was searching for a company to handle my mailers, Troi was the first company that came up. I contacted them and I’m glad that I did! I have worked with the Troi Mailing & Timeline Printing team (Peter and Ken) for a couple of years now.

H

Hareem Ahmed

You and your team made it very easy for us and the reason that we kept coming back is because of the service, speed of delivery and the fact that you answer the phone!! Believe me it makes the biggest difference to be able to call and get a quick response.

Our Clients

Toronto Logo
The Terry Fox Foundation Logo
Scarborough Health Network Logo
Big Al's Logo
RBC logo
Visual Insights

Explore Our Video Gallery

Canada Post’s Data Visualization

NEW Postal Code Targeting, only from Canada Post

Understanding Postal Codes

Smart Mail: The Role of Data Processing in Direct Mail
Posted by on 27 March 2026

Direct mail continues to be one of the most effective marketing tools, but its success hinges on more than just design and messaging....

Make an Impression: Choosing Printing Materials for Mail
Posted by on 17 March 2026

In the world of direct mail, your message isn't the only thing that matters....

How to Integrate Direct Mail Into Omnichannel Marketing Campaigns
Posted by on 24 February 2026

As marketing grows increasingly digital, direct mail remains a powerful and personal way to reach customers....

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© 2026 Direct Mail Printers, Mailing Campaigns Toronto, Canada Post Specialists - Troi Mailing Services. All Rights Reserved.
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