Personalized Mail

  up to 50 g up to 500 g
Standard $0.485  
Oversize   $0.73 + $0.0034 per g over 50 g
Special Handling
  up to 50 g over 50 g up to 100 g up to 500 g over 500 g up to 1.36 kg
Standard $0.54 $0.59    
Oversize     $0.68 + $0.0034 per g
over 50 g
$2.64 + $0.0040 per g
over 500 g
$1.49 + $0.0018 per g over 50 g
Machineable – Mini Catalogue
Standard up to 50 g 0.465
Return to Sender Standard or Oversize $0.01
Size & Weight – General
Standard 100 mm to 245 mm 70 mm to 156 mm 0.18 mm to 5 mm up to 100 g
Oversize (flexible) 100 mm to 380 mm 70 mm to 380 mm 0.18 mm to 35 mm up to 1.36 kg
Oversize (rigid) 100 mm to 380 mm 70 mm to 130 mm 0.18 mm to 35 mm up to 1.36 kg
Dimensional 100 mm to 380 mm 70 mm to 130 mm 35 mm to 55 mm up to 1.36 kg
Size & Weight – Mandatory for Machineable Mail
Aspect Ratio
(L / W)
Standard 140 mm to 245 mm 90 mm to 156 mm 0.18 mm to 5 mm 1.3:1 to 2.6:1 2 g to 50 g
Oversize 140 mm to 380 mm 90 mm to 270 mm 0.5 mm to 20 mm   10 g to 500 g
Square envelopes
Min: 140 mm x 140 mm x 0.18 mm
Max: 156 mm x 156 mm x 5 mm

Leverage Personalized Mail Through Troi

As a one-to-one direct mail solution, Personalized Mail (formerly known as Addressed Admail) is addressed to an individual. Personalization elicits a sense of urgency, closeness and trust, which optimizes visual interest and open rates. With a minimum quantity of 100 pieces for Machineable Mail and 1,000 pieces for Special Handling mail projects, Personalized Mail (formerly known as Addressed Admail) is ideal for tailored messaging and call-to-actions in various forms:

  • Advertising a product, event, program or service
  • Acquiring contributions and donations
  • Reporting on financial progress (with promotional content included)
  • Promoting loyalty cards and programs

Comprising a variety of direct mail products and sizes (envelopes, boxes, polybags, selfmailers, etc.), Personalized Mail (formerly known as Addressed Admail) generally refers to promotional mail with a sales oriented call-to-action. This mailing stream is different from Canada Post’s Lettermail category for informational mail. If you are unsure whether your mail piece qualifies as “promotional”, Troi’s team can help expedite a verdict from Canada Post. The bulk discounts that Personalized Mail (formerly known as Addressed Admail) offers is a cost-efficient alternative to Lettermail, as shown by the postage rates below.

Troi Mailing Services can help tidy and process your mailing list to postal requirements, or help you rent or purchase data from certified list providers. Both consumer and business list rentals are available through Canada Post’s Data Targeting Team.

Learn more about Personalized Mail (formerly known as Addressed Admail) here and call us at 866-876-4624 to get started on your personalized direct mail campaign. Here are Canada Post’s current Personalized Mail (formerly known as Addressed Admail) postage rates:

Canada Post Personalized Mail (formerly known as Addressed Admail) postage rates above are effective as of January 14, 2019.


  • Maximum dimensions for Standard Personalized Mail (formerly known as Addressed Admail) are 6.1″ x 9.6″ x 0.2″ (thickness) before classified as Oversize
  • Minimum 100 pieces required for Machineable Personalized Mail
  • Minimum 1000 pieces required for Special Handling Personalized Mail (non-standard mail pieces that are incompatible with Canada Post machine readers, and must be processed manually)



You all did a great job working with me on the project. Now that the sale is being opened up to the public we are shifting dollars into TV and digital. Glad to know I have a reliable, fast, competent and creative private mail team to call on when work arises for Tiger in Toronto.

David FloodTiger Capital Group

When I was searching for a company to handle my mailers, Troi was the first company that came up. I contacted them and I’m glad that I did! I have worked with the Troi Mailing & Timeline Printing team (Peter and Ken) for a couple of years now.

Christina PatriarcaDerKar Group of Companies

You and your team made it very easy for us and the reason that we kept coming back is because of the service, speed of delivery and the fact that you answer the phone!! Believe me it makes the biggest difference to be able to call and get a quick response.

Hareem AhmedMerlan Scientific
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