Lettermail

Canada Post Lettermail Postage rates above are effective as of January 13, 2025.

Canada Post delivers direct mail under a variety of postal streams, which include:

• Neighbourhood Mail (formerly known as Unaddressed Admail)
• Personalized Mail (formerly known as Addressed Admail)
• Postal Code Targeting
• Lettermail
• Business Reply Mail
• Pubmail (Publications Mail)
• Letter-post (USA and International)
• Parcel services.

Each postal stream uses a size/weight pricing structure. As a Canada Post Smartmail Marketing Expert Partner, Troi Mailing Services can pre-print or inkjet a Machineable postal indicia onto each direct mailer.

How is Lettermail Different From Other Direct Mail Services

Here are a few key takeaways that help differentiate Lettermail from other direct mail services:

• Lettermail generally refers to informational mail without a sales oriented call-to-action, as opposed to promotional Personalized Mail
• While Personalized Mail must meet commercial content requirements, Lettermail may be of virtually any nature (informational or promotional)
• Lettermail is a valuable postal service for time-sensitive direct mail marketing campaigns that do not reach the 100 minimum pieces required for bulk Personalized Mail
• Lettermail travels as Canada Post’s fastest service, upheld by the “First Class” postage rates below
• Lettermail postage includes the return-to-sender feature for undeliverable mail pieces if there is a valid return address on the outward face
• Acceptable Lettermail items include letters, postcards, folded cards, invoices, magnets, reports, photographs and a wide array of products
• Other Lettermail items that may be classified as Non-Standard, Oversize, or unacceptable include foods, liquids, perishable goods, powders, seeds, etc.
• Maximum dimensions for Standard Lettermail are 6.1″ x 9.6″ x 0.2″ (thickness) before classified as Oversize

Standard Lettermail Delivery Times:

Major Urban Centres

2 days (Local), 3 days (Within Province), 4 days (National)

Non-major Urban Centres

2 days (Local), 3 days (Within Province), 4 days (National)

Northern Regions and Remote Centres

2 days (Local), up to 6 days (Within Province), up to 8 days (National)

If your Lettermail campaign consists of 1,000 mail pieces or more, you are likely eligible for cheaper Incentive Lettermail rates. Please call our direct mail consultants at 866-876-4624 to discuss Lettermail and Incentive Lettermail direct mail options.