FAQ

As a one-stop print and mail shop, our customers often save by using all of our services for their campaigns. However, even if you simply require a short-run print project our experts will find the most cost-effective way to deliver your project. We offer competitive pricing compared to other print shops in Toronto

Our in-house graphic design team is available to assist you in all of your design needs. They can help with simple tasks from re-configuring existing files to more complex projects that require some creative solutions.

Troi Mailing has over 34 years of industry experience. Your project will be handled by an experienced service representative from start to finish. Our proofing process helps ensure that files are set up to your satisfaction before printing your order.

Best quality printing comes from best quality artwork. While we are able to work with a number of different formats, we recommend high resolution PDFs from Adobe InDesign and Illustrator.

Every project is unique just like our customers. Troi Mailing will provide project specific custom proposals based on your project specs and scope.

Yes, many of our clients have seen great savings by engaging both Troi Mailing Services and Timeline Printing on their projects. We pride ourselves on being a one-stop direct mail service provider. Our expertise in all aspects of production and with Canada Post allow us to provide cost effective solutions in all aspects of your campaign. You also save on shipping fees for print orders mailed through Troi Mailing Services.

Troi Mailing offers a wide variety of products that include

• Envelopes
• Letterheads
• Postcards
• Flyers
• Brochures
• Magazines
• Catalogues
• Newsletters
• Custom

Our print division Troi Mailing offers a variety of print services with a primary focus on Direct Mail projects.

The confidentiality of Troi Mailing Services’ client files is important to us. Your direct mailing list remains your property at all times. We have enterprise grade firewall protection software and remotely back-up our files on a regular basis. Troi Mailing Services can also provide you with a list security agreement for your records.

Troi Mailing Services makes payment easy. Here are the payment options available to you:

• Business Cheque
• Electronic Funds Transfer (EFT)
• Email Money Transfer
• Credit Card via PayPal (subject to a 3% PayPal surcharge)