Troi's Timeline Scheduler™ 14 Steps to a Great Mailing Campaign
A guide to total clarity and success in all your mailing projects
The following set of guidelines will give you a good feel for what goes
into a well-organized and professional direct mail campaign. They will help
you to avoid the pitfalls and to plan effectively every time.
- Target Your Audience
The list is the most important part of any direct marketing campaign.
You could have the most persuasive, visually appealing and dynamic mailing
piece—but if it's sent to the wrong audience you simply won't do your
best.
- Crafting Your Message
Once you know who you will be communicating to, you can create a persuasive
message. You may develop your message in-house, or work with a professional
copywriter. This stage should not be rushed. If you have an extra week
for the concept and copy to 'cool down', you'll be able to make your message
much stronger and clearer in the final edit.
Special Note: For response purposes, 'what' you will
say is a lot more important than 'how' you say it. Make sure you have
a clear concept and a strong appeal. No amount of flowery language or
adjectives will compensate for a weak idea or an uninspiring offer.
- Reverse-Engineer
Going backwards from the day you want your mailing piece to land on your
customer's or prospect's doorstep, allow a realistic amount of time for
each step. Timeline your project. You'll be glad you did.
- Contact Your Mailing House Partner
Discuss your project and timelines with them. Tell them what you want
to happen and get their feedback as to the best way to get it done. They
may be able to help you refine your plans so that you get the results
you want with the least amount of time and expense.
- Finalize Your Database
Whether you are using a purchased list, a house list or a combination,
at this stage of the project you should create a final database for your
mailing and printing needs. The list should include "seeds", which allow
you to monitor the time it takes for your mailing to land and may include
"control codes" to help you track your responses.
- Plan For Success
Prepare and brief your team to handle the response to your mailing.
- Coordinate All Printed Materials
You should work with your graphic designer and print supplier to ensure
that all your materials—from letterheads to inserts and follow-up materials
for responders—will be ready on time and will conform to the specifications
you have worked out with your Mailing House.
- Final Approvals
Now it's time to finalize your artwork, copy and the layout of your mailing
piece and inserts. You will be required to “sign-off”, giving the go-ahead
for materials to be printed.
- Finalize Timeline
Based on the information and commitments you've received from your suppliers,
now is the time to confirm this back to your Mailing House so that they
too can confirm your final completion dates. You can now follow up on
progress to see that your project is running smoothly.
- Transfer Data
Now you send the mailing list to your Mailing House along with a sample
package/mock-up and instructions.
- Delivery Of Printed Materials
Arrange for your materials to be delivered to your Mailing House for assembly.
- Requisition Postage
Forward a check to your Mailing House to cover postage costs.
- Completion
Your Mailing House completes the mailing and ships it to a Canada Post
Distribution Centre.
- Delivery
Canada Post delivers the letters to your responders.