In general, direct mail turnaround is 2 weeks from receiving final artwork. Please allow 3-5 business days for the printing process once the proof(s) is approved, followed by 2-4 business days for mail preparation and processing before an order is sent to Canada Post for processing. Once at Canada Post, mail will take approximately 2-5 business days to be delivered.
Not to worry, this is a common situation. We are always ready to expedite projects, and will extend our production hours to accommodate our Clients’ needs. You can achieve the fastest project turnaround time by choosing Troi Mailing to provide you with full print and mail services.
Once received by Canada Post, direct mail delivery takes approximately 2-3 business days for local delivery, 3-4 business days for provincial delivery, and 4-5 business days for national delivery. Delivery to northern and remote areas can sometimes take up to 8 business days. Please click here for more specific Canada Post delivery times.
Yes. We specialize in all local, national and international mail preparation using Canada Post and United States Postal Service (USPS).
Every project is unique, and pricing varies depending on your project. Your direct mail campaign budget will be determined based on your direct mailer format, print/mail quantity, level of personalization and postage category. A customized proposal will be provided to you based on the specifications of your direct mail project within one business day.
During the initial quoting stage, our staff will advise on production options that will help keep your expenses cost-efficient without reducing the success of your direct mail campaign. Here are some things to consider when trying to reduce your production cost…
In order to achieve best quality printing, your creative files should be provided as high quality resolution Portable Document Format (PDF) with crop marks and bleeds where applicable. Crop marks are thin lines placed at the corners of an image, page or artwork layout to indicate where the paper should be trimmed after printing. Bleeds describe an image that extends beyond the crop marks to ensure that there is no white margin left along the trimmed edges.
Address zones must be at least 6.35cm (height) x 8.89cm (length). Standard Canada Post indicia must be at least be at least 19mm tall, to a maximum height of 35mm.
Troi Mailing Services has 25 years of direct mail experience. As an accredited Canada Post Smartmail Marketing Expert Partner, we know the postal system comprehensively. Here are some ways you can reduce postage costs on your direct mail campaign:
Quality assurance is an import element of database management. Troi Mailing provides two data services to our Clients to reassure you that your mailing list is up to date.
When I was searching for a company to handle my mailers, Troi was the first company that came up. I contacted them and I’m glad that I did! I have worked with the Troi Mailing & Timeline Printing team (Peter and Ken) for a couple of years now.
You and your team made it very easy for us and the reason that we kept coming back is because of the service, speed of delivery and the fact that you answer the phone!! Believe me it makes the biggest difference to be able to call and get a quick response.
Wow!! What service! Please convey our thanks to the Troi staff who did such an outstanding job that our BioTechnica trade fair mailing was finished a full 2 days before the promised date.
Posted by Seamus Barton on 1 January 2018
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